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AccuMail Verify Software Offers Real-time Address Verification for Call Centers

AGOURA HILLS, Calif., March 18, 2010 - Datatech SmartSoft (www.smartsoftusa.com), an industry leader in the address hygiene industry, has released a valuable new software product, AccuMail® Verify - based on its award-winning AccuMail address correction engine - to enable companies to validate postal addresses during data entry.

Easily integrated into native applications, AccuMail Verify provides real-time address validation, utilizing powerful address targeting technology that allows the user to drill down through possible address options as an address is entered, arriving at the complete, validated address in as few as 9 to 14 keystrokes. It works seamlessly within CRM applications, Call Center software, Shipping and Fulfillment systems, Office applications and more.

In the process, AccuMail Verify creates an ‘address quality firewall’ for any organization that captures customer address data. Poor quality address data costs companies millions of dollars every year in wasted materials, lost communications, additional mailing costs and late payments. Studies show that it is much more cost-effective to catch bad addresses at the point of entry than dealing with the problems later on.

AccuMail Verify is CASS Certified™ for accuracy by the Postal Service, meaning that each address is checked for accuracy against the USPS national address database. Missing address elements are added, ZIP+4™ codes attached and the address is standardized according to USPS® guidelines.

“AccuMail Verify is a powerful tool for any company that relies on the quality of its customer data.” said Michael Shroyer, President of Datatech SmartSoft. “Our customers are not only guaranteeing the quality of the data that is entering their organization, they are capturing that data more efficiently, with fewer keystrokes.  In a Call Center environment, such keystroke savings translate into cost-savings, with shorter call handling times freeing agents up to take more calls, and leading to greater levels of customer satisfaction with the call process."

For a limited time, Datatech SmartSoft are offering 90-day FREE trials of the AccuMail Verify software.