"You have the best, by far, technical support team around! Just wanted you to know. Have a good weekend!"
Shannon, Operations Manager, Mailing Service Provider, GA
"SmartSoft's NCOA toolkit is truly a superior product with built-in flexibility that has enabled us to save considerable time getting mailing lists quickly and successfully through the CASS certification and NCOALink/ANKLink processing that is a vital part of our file-handling operations."
Arnold, Mailing List Service Provider
"The AccuMail Verify address verification API has been great. Thanks to your team for giving us such a simple installation package. We've been automatically filtering out duplicate applications as well as unknown addresses with great success. You guys are great to work with!"
Keith, Owner, Online Auction Website
“I have to compliment you and your colleagues on the level of customer service you have provided. I’ve worked with a lot of companies over the years and I’d say you guys deserve the JD Power Customer service award. Thanks, keep up the great service, and forward this on to your boss.”
Buddy, Asst. Director, Advancement Services, AL
"Using PressWise, we cut the time spent on each order by almost 70%. The cost savings alone meant the system paid for itself within 3 months. It also means we are well structured for future growth."
Ian, Commercial Printer, CA
“We are a printer that recently won and completed our largest mailing job ever. It came from another printer/mail shop in the area that is much larger than we are. The other shop couldn’t handle the list management and mailing tasks they needed to complete the job with their mailing software, but with the help of the Commands function within SmartAddresser we were able to run the job successfully. It was the start of a very profitable relationship.”
Tammy, Professional Printer, PA
"I feel that MUV is the best thing to happen since automation. I now have many customers who want their files run automatically every time they do a mailing. I then send the corrections back to them so their list can be updated. My customers are pleased that the amount of returns they are receiving has been greatly reduced thus saving them money. When sending things bulk without a return endorsement the deliverability has greatly improved thus getting my customers a better response. Move Update is a service I can now offer my customers for a small fee that lets them know we are always looking for new ways to save money for them. This service is setting us apart from the competition and making money at the same time."
Barbara, Professional Mailer, FL
"It’s key for us to have maximum mailing deliverability, while receiving significant postal discounts. Every file we process that qualifies is run through SmartAddresser 5 as SOP for both First and Standard Class presorting. Our Fulfillment Coordinators find SmartAddresser easy to use and our relationship with the USPS is great : we have no problems with our Bulk Mail Acceptance Unit. Postal forms, MUV Updates, NCOA Link and supporting documentation are all provided by clicking a few buttons. Last week our USPS contact told me “I have no problems with your mailings – you wouldn’t believe the way some of them show up here". We are very happy with SmartAddresser 5!"
Stuart, Healthcare Marketing/Fulfillment, PA
“Tech support is great. They stay with it until a solution is found.”
Bob, Trade Association Management, NE
“We use your software to manage our database and process our periodical mailings on a monthly basis. It works really well – the Search editor is very useful when looking for a previous job/file/ person/ etc.”
Anne, Subscriptions Manager, Publishing Company, AZ
“We use SmartAddresser for a variety of things, from database management to mailings, and are able to make files uniform and professional looking. I like the upper/lower case function. ”
Kim, List Manager, WA
“Tech support is wonderful. Very patient and helpful.”
Joanne, Printer, MO
“SmartAddresser has saved our company both time and money, but mainly the software has saved the company heartache. Your paperwork/reports are superior to competitors and local post office has even commented on the quality of our paperwork. Tech support is awesome - I love them!"
Audrey, Mailing and Fulfillment, CA
“We use your software daily, for database management and for both large and small mailings. It makes it easy to find previous entries by name/address etc. Also, Tech Support is great!”
Shirley, Commercial Printer, OR
“We use your software for in-house mailings. It saves us time and is much quicker and more efficient than our old system.”
Mark, Marketing, Apparel Company, VA
“We use your software for mailings. It works well and we have had a good experience with it.”
Diane, Promotions, Dentist Office, PA